Terms of Service
Last updated: April 2, 2026
Welcome to Avenzoar. These Terms of Service ("Terms") govern your access to and use of the Avenzoar platform, including our website, mobile applications, and all related services (collectively, the "Service"). The Service is operated by Avenzoar ("we," "us," or "our"), with offices in Amman, Jordan, and Doha, Qatar.
By creating an account or using the Service in any way, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.
1. Acceptance of Terms
By accessing, downloading, or using Avenzoar, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Avenzoar. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Eligibility
You must be at least 13 years old, or the minimum age of digital consent in your jurisdiction (whichever is higher), to use Avenzoar. By using the Service, you represent and warrant that you meet this age requirement. If we learn that a user does not meet the minimum age requirement, we will terminate their account immediately.
3. Account Registration
To access certain features of the Service, you must create an account. When registering, you agree to:
• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information to keep it accurate and complete.
• Maintain the security and confidentiality of your login credentials. You are responsible for all activity that occurs under your account.
• Create and maintain only one account per person. Multiple accounts per individual are prohibited.
• Notify us immediately at contact@avenzoar.ai if you suspect any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that contain false or misleading information, or that violate these Terms.
4. Description of the Service
Avenzoar is a gamified data annotation platform. The Service consists of two primary components:
• For Players: Mobile games through which users answer questions and complete annotation tasks. Players earn virtual coins, experience points (XP), maintain daily streaks, and climb leaderboards based on their participation and accuracy.
• For Business Clients: A dashboard through which organizations upload datasets, configure annotation tasks as games, set reward parameters, and download validated annotation results.
The specific games, features, reward structures, and available tasks may change over time as we develop and improve the platform.
5. User Conduct
You agree to use the Service only for lawful purposes and in accordance with these Terms. The following conduct is strictly prohibited:
• Automated Access: Using bots, scripts, crawlers, or any automated means to access the Service, submit answers, or manipulate gameplay.
• Gaming the System: Deliberately submitting random, incorrect, or meaningless answers to accumulate coins or XP without genuine engagement.
• Multiple Accounts: Creating or operating more than one account, or allowing others to use your account.
• Collusion: Coordinating with other users to manipulate annotation results, leaderboard rankings, or quality scores.
• Reverse Engineering: Attempting to decompile, disassemble, reverse engineer, or otherwise derive source code from the Service.
• Interference: Interfering with or disrupting the Service, servers, or networks connected to the Service.
• Impersonation: Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Harmful Content: Uploading or transmitting viruses, malware, or any other harmful code.
• Abuse: Harassing, threatening, or intimidating other users or Avenzoar staff.
We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates these rules, including removing content, suspending or terminating accounts, and reporting violations to law enforcement.
6. Intellectual Property
6.1 Platform Ownership
The Avenzoar platform, including its design, code, graphics, game mechanics, logos, and trademarks, is the exclusive property of Avenzoar and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on any part of the Service without our prior written consent.
6.2 Annotation Data Ownership
The datasets uploaded by business clients remain the property of those clients. Annotation outputs (the answers and labels generated by players) are the property of the business clients who commissioned the annotation tasks, not the players who submitted them. By using the Service as a player, you acknowledge and agree that any annotations you provide become part of the client's dataset and you do not retain any ownership rights over those annotations.
6.3 User Content
If you submit any content to us (such as feedback, suggestions, or contact form messages), you grant Avenzoar a non-exclusive, worldwide, royalty-free license to use, reproduce, and incorporate that content for the purpose of improving and operating the Service.
7. Coins and Rewards
The Avenzoar platform features a virtual currency system ("Coins") and associated rewards. By participating, you acknowledge and agree to the following:
• Coins are virtual items with no inherent monetary value. They are not currency, securities, or any form of financial instrument.
• The exchange rate, redemption options, and value of Coins are determined solely by Avenzoar and may change at any time without prior notice.
• There is no guaranteed cash value for Coins. Redemption of Coins for rewards (including but not limited to gift cards, merchandise, or other incentives) is subject to availability and our sole discretion.
• Coins cannot be transferred between accounts, sold to third parties, or exchanged outside the Avenzoar platform.
• We reserve the right to adjust, reset, or revoke Coin balances in cases of fraud, abuse, system errors, or violations of these Terms.
• Upon account termination (whether by you or by us), any unredeemed Coins are forfeited and no compensation will be provided.
8. Termination
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including but not limited to the following circumstances:
• Violation of these Terms or any applicable law or regulation.
• Conduct that we determine, in our sole discretion, is harmful to other users, the Service, or third parties.
• Prolonged inactivity (accounts inactive for more than 24 months may be deactivated).
• Requests from law enforcement or government agencies.
• Discontinuation or material modification of the Service.
You may terminate your account at any time by contacting us at contact@avenzoar.ai or through your account settings. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property provisions, disclaimers, and limitations of liability.
9. Disclaimers
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Avenzoar does not warrant that:
• The Service will be uninterrupted, timely, secure, or error-free.
• The results obtained from using the Service will be accurate or reliable.
• Any defects in the Service will be corrected.
• The Service will meet your specific requirements or expectations.
You use the Service at your own risk. Any content downloaded or otherwise obtained through the Service is accessed at your own discretion and risk.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AVENZOAR, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
• Your access to, use of, or inability to access or use the Service.
• Any conduct or content of any third party on the Service.
• Any content obtained from the Service.
• Unauthorized access, use, or alteration of your transmissions or content.
• Loss or forfeiture of Coins or rewards.
In no event shall Avenzoar's total aggregate liability to you for all claims arising out of or relating to the Service exceed the amount you have paid to Avenzoar in the twelve (12) months preceding the claim, or fifty (50) US Dollars, whichever is greater.
11. Indemnification
You agree to indemnify, defend, and hold harmless Avenzoar and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any claim that your use of the Service caused damage to a third party.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts in Amman, Jordan.
Before filing any legal claim, you agree to attempt to resolve the dispute informally by contacting us at contact@avenzoar.ai. We will attempt to resolve the dispute within 30 days. If the dispute is not resolved within that period, either party may proceed with formal legal proceedings.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and Avenzoar regarding the Service and supersede all prior agreements, representations, and understandings.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will:
• Update the "Last updated" date at the top of this page.
• Notify registered users via in-app notification or email.
• Where required by law, obtain your consent before the changes take effect.
Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Service and close your account.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us:
• Email: contact@avenzoar.ai
• Company: Avenzoar
• Locations: Amman, Jordan & Doha, Qatar
